Online Retail

PowerReviews survey highlights strong pockets of consumer spending

19-Sep-2023 By Cassandra Stern & Simon Pitman

A new PowerReviews survey focusing on beauty consumer trends underscores how the spending patterns of some consumers groups are still showing an upward trajectory, despite many household budgets continuing to be squeezed in the last couple of years.

Skin care retail: Brand loyalty and differentiation ‘more difficult to achieve’ post-pandemic, says Mintel

18-Jul-2022 By Kacey Culliney

With the online beauty boom after COVID-19, it has become harder for skin care brands to stand out and engage with shoppers who still enjoy and rely on traditional tactile engagement ahead of purchase, says Mintel.

Beautiful bounce back? Online to fuel 50% of global health and beauty sales growth by 2026

24-Aug-2021 By Kacey Culliney

E-commerce will continue its insatiable rise over the next five years in beauty, with pureplay online retailers like Alibaba, Amazon and JD.com set to bolster significant growth and brand-retailer collaborations to prove key, says an expert.

The Hut Group acquisition of Cult Beauty adds to its 15-year ‘meteoric rise’ – expert

09-Aug-2021 By Kacey Culliney

UK e-commerce major The Hut Group has acquired premium British online retailer Cult Beauty in a deal that forms part of an incredible digital surge in beauty and healthcare for the group, says the retail research head at Mintel.

Young beauty: Sephora clearly on a mission to capture British millennials and Gen Z, says expert

28-Jul-2021 By Kacey Culliney

Sephora’s acquisition of British beauty e-commerce major Feelunique and tie-up with German online fashion retailer Zalando are clearly part of a move to capture younger beauty consumers, notably millennials and Gen Z, says an analyst.

Sephora-Zalando partnership ‘may inspire’ more beauty-fashion tie-ups

06-Jul-2021 By Lynda Searby

Sephora’s partnership with e-commerce fashion major Zalando will capitalise on the online momentum built up by the German player over the past 18 months and may inspire other cross-sector collaborations, but is there a risk it could compromise the beauty...

UK startup Zero by Skin Academy secures Feelunique listing

01-Jul-2021 By Kacey Culliney

UK natural skin care startup Zero by Skin Academy has expanded onto online beauty retail major Feelunique, continuing its non-D2C growth plan to upscale across multiple channels and engage mass consumers.

Beauty brand growth centres on staying strong in ‘key markets’, says Kantar Worldpanel exec

10-Jun-2021 By Kacey Culliney

Global brand growth in beauty and personal care requires strong and consistent performances in key, number one markets first and foremost, says the global thought leadership director at Kantar Worldpanel.

COVID-19 one year on: The pandemic has created a digital beauty space ‘on steroids’, says expert

26-Apr-2021 By Kacey Culliney

The ongoing COVID-19 crisis has accelerated many pre-existing trends in beauty, most notably taking the rise of e-commerce to astonishing new heights with a particularly impressive transformation in Europe, says an expert consultant

E-beauty lows: Hair care saw ‘steep decline’ in customer review sentiment during 2020

13-Apr-2021 By Kacey Culliney

Online beauty customer reviews in 2020 showed a sharp decline in sentiment across hair care, largely fuelled by product dissatisfaction around DIY hair colour kits and shipping issues, according to AI data specialist Revuze.

DIY future? Consumers now ‘more hands on’ with personalised beauty, says consultant

03-Mar-2021 By Kacey Culliney

The personalised beauty space is morphing from expert-led to consumer-driven as people become accustomed to a do-it-yourself digital approach and this involvement is likely to stay, says an FMCG consultant.

STATE OF THE INDUSTRY PART II: REFLECTING ON WHAT’S TO COME IN 2021

Cosmetics Europe: Microplastics and digital services part of ‘intense regulatory change’ in 2021

20-Jan-2021 By Kacey Culliney

The European Green Deal will be the biggest policy challenge for the cosmetics and personal care industry in 2021, but industry must also focus on upcoming change around microplastics and digital services, says the director-general of Cosmetics Europe.

Beauty can thrive post-Brexit given ‘huge appetite’ for digital, says e-commerce exec

21-Dec-2020 By Kacey Culliney

UK and EU beauty brands and retailers will certainly face new challenges in a post-Brexit world, but there remain plenty of opportunities to flourish with the right strategy and focus, particularly online, says an executive at e-commerce specialist Global-e.

Digital rush: ‘The way we interact with beauty has completely changed’, says Feelunique exec

16-Nov-2020 By Kacey Culliney

Beauty continues to chase the digital boom most recently propelled by COVID-19, and creating engaging, impartial and authentic retail spaces is vital to success, says the head of onsite experience at Feelunique.

E-commerce psychology: ‘Gamified promotions’ popular during COVID-19

04-Nov-2020 By Kacey Culliney

Beauty shoppers are responding much better to playful online promotions amid the ongoing COVID-19 crisis because they’re looking for fun, says the founder of an e-commerce promotion tool.

'Sheer size and scale': Alibaba and Amazon to dominate health and beauty e-commerce boom

20-Aug-2020 By Kacey Culliney

Digital retail moguls Alibaba and Amazon will grasp the lion’s share of a burgeoning online health and beauty category over the next five years, and brands must seriously consider shifting onto these platforms, says a retail expert.

A ‘resilient’ D2C future: Beauty brands partner with The Hut Group to expand online

24-Jun-2020 By Kacey Culliney

Elemis, PZ Cussons Beauty, Burt’s Bees, Nuxe, Revolution Beauty and By Terry have all partnered with The Hut Group’s tech division Ingenuity to launch or expand direct-to-consumer offerings.

Beauty during COVID-19: ‘The whole definition of retail is no longer clear’

28-May-2020 By Kacey Culliney

The beauty retail landscape has morphed dramatically during the ongoing coronavirus (COVID-19) crisis, with brands forced online and cross-channel marketing more critical than ever in what will soon become the new normal, an online marketing expert says.

‘Dreaming, exploring and locating’: Changing retail trends and the rise of beauty communities

04-May-2020 By Kacey Culliney

Beauty retail has morphed in recent years, shaped by social media, technology and e-commerce, and brands must do more if they want to survive in this altered landscape, says a branding consultant.

COVID-19: How cosmetics companies can stay compliant online

28-Apr-2020 By Tjaša Grum, CE.way Regulatory Consultants

As the ongoing coronavirus (COVID-19) pandemic continues to take its grip worldwide, many businesses have been forced online. But there are important regulations that must be adhered to when making this digital shift.