
WhatsApp a key customer service channel for Black Friday, says Revolution Beauty
Beauty brand Revolution Beauty also highlighted that its use of AI Chatbots cut Black Friday queries by nearly 60%.
News & Analysis on Cosmetics Innovation

Beauty brand Revolution Beauty also highlighted that its use of AI Chatbots cut Black Friday queries by nearly 60%.

As dupe perfumes continue to flood the market, industry experts say that beauty brands must act to protect consumers and their reputations.

Sirtuins are a type of enzyme that regulate crucial cellular functions like DNA repair, metabolism and aging, and new research from Estée Lauder Companies demonstrates just how important they can be for skin longevity.

From discounts to experiences, an EY analyst shares the beauty retail trends that can help to boost golden quarter sales.

Swiss fragrance company Givaudan has made a strategic move in the ever-growing US fragrance market.

Estée Lauder Companies’ Jo Malone London brand has launched an AI beauty tech innovation to help customers find personalised perfume online.

What’s next for Weleda UK as it plans expansion in 2026? We spoke to its new MD for Weleda Pharma to find out more…


The chemicals company aims to scale Alchemy globally through its sales and distribution network.

The French government will ask a Paris court to order a three-month suspension in France of the Singapore-based online retailer Shein, over sales of childlike sex dolls and banned weapons. The EU has now also made a request for more information.

Hair salons will stay the first port of call for new product discovery, but will need to embrace seamless retail to stay ahead, says one industry expert…

Health & beauty retail parks are set for £5.7bn growth in the UK by 2029, says market intelligence firm Globaldata.

“As a minority investor, we are proud to support XINÚ as it continues to grow and share the rich creativity and spirit of Mexico and Latin America with the world,” said Estée Lauder Companies President and CEO Stéphane de La Faverie.

The social media platform says beauty brands are likely to drive TikTok Shop’s biggest festive season yet.

As unverified LED devices surge, official bodies and experts are urging for compliance and clarity from manufacturers, brands and retailers in this space.

According to Revieve, Generative AI is the new first touchpoint for beauty retail. Here’s why the business says beauty brands need an AI-native strategy now.

How can brands embrace the ‘imperfect beauty’ trend that’s set to dominate 2026?

In its 1Q FY26 earnings call, the company reported momentum in prestige, while streamlining operations and reshaping the consumer beauty market.

NPD has changed beyond recognition in recent years, becoming much more driven by consumer needs. One brand that has seen great success with this strategy is Trinny London. We spoke to its Head of Innovation to find out more.

Data analytics and research firm Euromonitor International has heralded a new era for beauty and health where efficacy, speed and personalisation are paramount.

Beauty packaging and dispensing company Aptar Beauty is among the first in France to receive the “Inclusive Designer” label.

Sales for the first three months of opening show that a growing number of fragrance shoppers are favouring niche scents, as consumers increasingly seek out personalisation.

While the Spanish luxury beauty company has seen impressive sales across the board for the first nine months of the year, perfume sales have slowed in the third quarter of the year.

The deal, which includes both cash and stock, is set to close in the second half of 2026 and would establish a combined business with projected annual revenue of $32 billion.

As beauty multinational Estée Lauder Companies reports a return to positive sales and profit growth in its latest financial results, its CEO revealed more about its future focus during the analyst call.

German cosmetics chemicals company Brenntag has entered a strategic partnership with biomaterials production platform Synonym to fast-track bioproducts to the global market.

This month’s installment of CosmeticsDesigns’ global roundup examines shifting regulatory landscapes, financial news, and breakdowns of industry analysis reporting.

The UK health and beauty retailer Boots has just opened the doors to its first-ever fragrance-only concept store in Broadgate Central in London.

In this exclusive interview with L’Occitane Group’s travel retail division MD and Marketing Director, we find out what’s happening in this key retail channel and what’s coming next for its brands.

The French multinational has shared its financial results for the first nine months of 2025, showing recovery in the North American and Chinese markets, but a slowdown in Latin America.

L’Oréal Group has acquired Creed and numerous fashion house beauty licences, but also plans joint wellness and longevity innovation in the €4bn Kering deal.

Ahead of the Beautyworld Middle East show, we spoke to a Euromonitor International consultant for MENAT & Pakistan to learn more about what’s happening in the region.

French cosmetics leaders met EU VP Séjourné at Cosmetic 360 to urge regulatory reform, trade support, and innovation backing amid global market challenges.

As Sephora’s parent company LVMH sees sales rebound, the firm’s CFO has shed more light on whether Amazon Beauty could be a serious competitor for Sephora’s crown.

In recent years, the brand has struggled to maintain relevance in an extremely saturated market.

UK-based beauty and wellness business THG Beauty and THG Nutrition has reported a return to growth following a period of restructuring and strategic change.

Mintel’s 2026 global beauty trends forecast a shift towards wellness diagnostics, emotionally resonant experiences, and a celebration of imperfection. We explore what this means for the future of beauty.

Is travel retail the new beauty playground? L’Oréal thinks so...

TFWA in Cannes surprised its audience with a Q&A session featuring Ameca, a humanoid robot who shared insights about the travel-retail industry and speaks virtually every language known to humankind.

From the stratospheric rise of fragrance to what investors are looking for in brands, Mintel’s Head of Beauty Jane Henderson shares strategic insights to navigate the future of beauty.

A new AI-based study that was unveiled at the IFSCC 2025 congress reveals human beauty biases and pioneers the ‘ΔAge’ concept that could shape the future of personalised skincare.

As Sephora bets big on influencer-driven beauty sales, we spoke to an affiliate marketing expert to explore what this means for the retailer, as well as the wider beauty creator economy.

French biotech company Naolys has announced two new strategic partnerships in Europe and Asia to scale its technology.

The European Commission has proposed a second delay to the enforcement of the EUDR, citing that its technology systems are not yet ready.

German cosmetics ingredients company Symrise has expanded its APAC footprint with localised patented actives and manufacturing sites.

The LVMH-owned retailer is tapping into the social shopping boom and will allow influencers to curate shoppable storefronts directly on sephora.com

The new FDA tool has registered a sharp increase in adverse event reports following the implementation of MoCRA.

Sustainable beauty trends are increasingly shaping product development in GCC.


Against a backdrop of growing consumer interest in inside-out beauty products, UK wellness retailer Holland & Barrett has unveiled a new beauty category transformation.