Digital Innovation

Amazon fails to create Gen Z shopper loyalty, new study shows

Amazon fails to create Gen Z shopper loyalty, new study shows

By By Natasha Spencer

Global commerce consultancy, Wunderman Thompson Commerce, reveals how the retail giant’s market share dominance drops amongst the Gen Z demographic who do not have the same level of loyalty towards the e-tailer as older shoppers.

State of the industry: Cosmetics Europe Director General speaks out

EXCLUSIVE INTERVIEW

State of the industry: Cosmetics Europe Director General speaks out

By Lucy Whitehouse

We caught up with the Director General of the European trade association for the cosmetics and personal care industry, John Chave, on the state of the industry today, and why it is a very good time to be an industry professional in beauty.

L’Oréal develops acne-fighting tech for problematic skin

L’Oréal develops acne-fighting tech for problematic skin

By Lucy Whitehouse

In what the companies are calling the first mobile acne analysis app powered by AI (artificial intelligence) on the market, global beauty giant L’Oréal has teamed up with Alibaba Group, a major international e-retailer, to launch Effaclar Spotscan on...

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